Terms & Conditions

Welcome to SISTERS VOGUE DIARY

We are committed to make your shopping experience with us enjoyable as much as possible. Please kindly take some time to read through the Terms & Conditions (T&C) carefully before placing your order in our site www.sistersvoguediary.com. Your use of this website and/ or placing an order indicates you acknowledged, understood and agreed to be bound by these T&C.

* Once your order has been confirmed, we will not be able to make any such changes.

* Prices stated are fixed and non-negotiable.

* All orders placed cannot be cancel and are not refundable or exchangeable.

* Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.

* Please kindly allow a discrepancy of 20% for each batch in terms of colour and measurement. No exchange & return is allowed in such circumstances.

* Kindly ensure you have selected the correct item(s) in the correct colors/ sizes with full and correct shipping information before checking out. Sisters Vogue Diary will not be held liable in the event the wrong colors/ sizes are selected, or if duplicate orders are placed.

* ALL items are strictly NOT exchangeable, refund, return after purchase is made.

* The price payable by you for the product shall be the price of the product listed on the website at the time your order is transmitted to us through the website. We reserve the right to amend the price of any product at any time without given any reason or prior notice. No refund will be allowed in the event item purchased is available on sale thereafter.

* We try our best to provide accurate information in our product description for the purchase through website. However, the use of photographic images may defer slightly from actual product detail. We do not warrant that product description or other content on the website are accurate or error free.

* For lace items, loose threads due to the nature of the lace and for this reason is not considered as defect.

* Minor imperfection which are within 2cm which do not affect the overall appearance of item will not be considered as defect.

* The prices shown for items on the website does not include charges for postage/ delivery fee. We are using Best express / DHL express for parcel send within Malaysia. All delivery charges will be added to the total product value of your order based on your area.

* West Malaysia shipping fee RM8 ; East Malaysia shipping fee RM15 for first six items , additional charge RM10 for every 3 items start from 7th item & above.

* Once the tracking number is emailed to you and/ or updated to our website system, your parcel is under the responsibility of our third party delivery service provider and we shall not be responsible for lost parcel if proof of postage is supplied. Any claim will have to be made with our third party delivery service providers and we will make reasonable effort to assist in compensation claims (if any).

* Cost of re-delivery charged for bounced parcel will be borne by customer. Bounced parcel that are unclaimed after 60 days (2 months) grace period will be forfeited and no compensation will be done as sufficient response time has been given.

SISTERS VOGUE DIARY reserves the right to amend to any of the above Terms & Conditions from time to time without prior notice. Please check back frequently to see any updates or changes to our T&Cs.